G2

LR

Lisa R.

Owner

Small-Business (50 or fewer emp.)

9/1/2026

"User-Friendly All-in-One HR and Scheduling That Keeps Our Team Organized"

4.5/5

Describe the project or task Homebase helped with:

I haven’t had any issues so far. When we first started using Homebase, I called support to ask a few questions about certain features, and we realized we needed to upgrade to get the functionality we were looking for. Support helped us upgrade our plan quickly and efficiently, and they even offered us a promo deal for 3 months. Overall, support was very helpful. Review collected by and hosted on G2.com.

What do you like best about Homebase?

Homebase is user-friendly for both me as the manager/owner and for our employees. It lets us manage all of our HR needs in one central location, which keeps everything organized. It also makes it easy to communicate with the team about anything scheduling-related. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

The only downside we’ve run into is that we are unable to document a reason for a no-show until the shift has actually ended. It would be really helpful if we could record that reason as soon as we’re notified of the no-show. For example, we may know ahead of time that someone is sick, but we still aren’t able to mark them as sick until after the shift has ended. Review collected by and hosted on G2.com.

Recommendations to others considering Homebase:

I haven’t had any issues so far. When we first started using Homebase, I called support to ask a few questions about certain features, and we realized we needed to upgrade to get the functionality we were looking for. Support helped us upgrade our plan quickly and efficiently, and they even offered us a promo deal for 3 months. Overall, support was very helpful. Review collected by and hosted on G2.com.

What problems is Homebase solving and how is that benefiting you?

I haven’t had any issues so far. When we first started using Homebase, I called support to ask a few questions about certain features, and we realized we needed to upgrade to get the functionality we were looking for. Support helped us upgrade our plan quickly and efficiently, and they even offered us a promo deal for 3 months. Overall, support was very helpful. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

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We're glad to hear that our support team was able to assist you with upgrading your plan and that you found Homebase user-friendly for managing your HR needs and scheduling. We appreciate your feedback about the no-show documentation process and will take it into consideration for future improvements. Thank you for being the best part of Homebase 💜