Verified User
G
Mid-Market (51-1000 emp.)
"User-Friendly Branded Calling with High Impact"
4.5/5
What do you like best about Hiya Connect Branded Call?

I find Hiya Connect Branded Call incredibly simple and intuitive to use. The intuitive website design and simple signup process make it easy to brand a call with both images and text. The reporting is clear and concise. What's great is that the service meets all my expectations and delivers what it promises. Additionally, it's very easy to add a new phone number and ensure it's branded and registered so that customers receive a clear indication when we're calling them. This helps avoid calls being flagged as spam, improving our pickup and connection rates. The straightforward setup is certainly a key feature and benefit of the system. Review collected by and hosted on G2.com.

What do you dislike about Hiya Connect Branded Call?

The only thing that comes to mind is an improvement in the sort of more granular billing data. Although, I was told that there are legislative protections in place that protect that type of information from being shared. I wanna be able to connect the individual branded calls to individual results in my automated calling system. It would be great to be able to see the calls that are branded versus not branded on my list and be able to correlate them to generate deeper insights into the direct impact the branding feature is having on customer behavior. Review collected by and hosted on G2.com.

See what 141 reviewers think of Hiya Connect Branded Call

4.7 out of 5 · Verified reviews from real users

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