BS Barry S. Enterprise (\> 1000 emp.) 2/16/2023 More Options - "HGI is a force multiplier for our tech driven segmentation & targeting" 5/5 What do you like best about HG Insights? Our initial engagement with HGI was driven by the quality of their tech data. With previous providers, we were taking many incoming customer/prospect calls calling out bad data points which was affecting our credibility during our selling cycles. The significant quality improvement had improved our user experience as well as our productivity. This led to our ability to move people off of low-level QA to higher-value insight building. Any single data issue led to a larger review by HGI so was comfortable they were improving the overall quality of their platform and not just solving a once-off data point issue. HGI is not just a data provider but with their high-quality staff they add a level of service that is unparallel. They help us ideate and execute on our data driven insights. They understand our business and our challenges so the speed of delivery is excellent. HGI is a pleasure to work with! Review collected by and hosted on G2.com. What do you dislike about HG Insights? The areas where I see challenges are areas being addressed. Much of this has to do with automation of their platform so we can consume more (i.e., APIs to our platform). Really not a game changer because of HGI's responsiveness and agility. Review collected by and hosted on G2.com. What problems is HG Insights solving and how is that benefiting you? HGI helps us understand our customers' challenges as they pertain to digital transformation. We are able to accelerate our conversations through well-placed insights leading to faster solutioning and better user experience. Review collected by and hosted on G2.com. Show More Response from Alyssa Barker of HG Insights [Editedit](https://www.g2.com/survey_responses/hg-insights-review-7725959/official_response/edit) Hi Barry, On behalf of the entire team here at HG, we thank you for leaving such a detailed review! We’re happy to hear that your experience working with our team has been positive and we will pass along your feedback to them. We’re glad our solutions are helping you understand customer challenges and accelerate conversations. If there’s anything you need from our team, please feel free to reach out. Thanks again! Alyssa Current UserValidated ReviewerSource: Organic See what 425 reviewers think of HG Insights 4.3 out of 5 · Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/hg-insights/reviews)