G2

John E.

Vice President of Sales

Small-Business (50 or fewer emp.)

1/30/2026

"Prompt-Based Coaching That Drives Rep Development"

4.5/5

What do you like best about HeySam?

I like the ability to set up prompts that help guide coaching and development, focusing on the areas that will have the greatest impact on the reps. Review collected by and hosted on G2.com.

What do you dislike about HeySam?

I don’t have any major issues or dislikes, and the team has been very responsive whenever something has come up. Review collected by and hosted on G2.com.

What problems is HeySam solving and how is that benefiting you?

I’ve used Chorus for nearly 10 years, and it was truly groundbreaking at the time. That said, I haven’t seen any significant development to the platform over the last several years. Before working with Hey Sam, I was copying transcripts from Chorus into GPT to look for patterns that could help guide rep training. Hey Sam is the combination I’d been looking for. Recording each call builds a library of content, but with other tools you still have to listen to each call to get value from it. Hey Sam lets me actually use that library and quickly identify meetings that may require my attention. I’ve also set up daily prompts so it proactively sends me a detailed breakdown of calls. Review collected by and hosted on G2.com.