The usability for sure. It's easy to use and explain to clients. I think that I was paying double originally with other products, so switching was already a win. HeyOrca is a tool that my business would not survive without, whether I use it or through a competitor.

I think that with everything I get out of the tool, the transparency of the content for my clients, and the 5-star customer service team they have I am getting so much out of the tool - I don't even think about the cost at the end of the day. They also have free webinars, a VIP program, and so many other ways they give back to their clients that at the end of the day I feel like I am getting more out of the tool than they are. Review collected by and hosted on G2.com.

Honestly nothing. The customer service is quick and responsive; they are constantly fixing bugs as they arise and are communicative if there is an issue. I feel like they are begging customers to find issues and bugs so that they can fix them. Review collected by and hosted on G2.com.