
Integration: Heropa has a rich set of APIs and integration options that let us control the exact experience we want our end-users to have when interacting with our lab platform and syncing data between critical systems.
Onboarding: We went live on Heropa in under 3 months and had great support from the Heropa team to answer questions and remove blockers allowing us to stick to our original timeline.
Support: The only support request we filed was addressed instantly to unblock us.
Pricing: Before choosing Heropa, we compared the platform against a variety of options. Heropa's pricing was competitive and provided us the richest feature set and highest flexibility for implementation for the price, which was an immediate win for us.
UI: We have a variety of internal users for the Heropa platform and all have reported positive interactions with the platform both from an end user and admin perspective. Review collected by and hosted on G2.com.
We have two separate Heropa environments to support a staging and production deployment for E2E and integration testing for our external automations. Currently, the number of sync options between resources in these two environments is limited. Heropa is already working on changes to help streamline this, which we plan to adopt once it's available! Review collected by and hosted on G2.com.