The customer service is great. It's a great tool for building an easy FAQ site for our customers as well as it's very convenient to maintain and organized. So overall my experience with helpSite is positive. Review collected by and hosted on G2.com.

I don't have such issue with this tool but I feel it's text editor can be more better as it is used by tech and non tech both so it should be convenient for both equally and sometimes it's quite slow while making changes. Review collected by and hosted on G2.com.