G2

VG

Vikas G.

Senior Project Manager

Mid-Market (51-1000 emp.)

11/15/2023

"After using HelpOnClick for quite sometime"

4/5

What do you like best about HelpOnClick?

1. I like the fact that it offers integration with most commonly used website development platforms and content management systems like WooCommerce, OpenCart, XCart, Magento and Wix.

2. Next thing which I appreciate the most about it is its offerings in the free plans which makes me feel comfortable while consulting to a client or even when drawing a comparison with other live chat apps like Tawk.to.

3. It truly is a no-mads cup of tea as it's easy to integrate with E-Commerce platforms. Review collected by and hosted on G2.com.

What do you dislike about HelpOnClick?

1. I don't like their customer support that much and I truly feel they can be more proactive in providing solutions when it comes to integrating the app with CRM systems like Zoho and Salesforce.

2. Considering the application of the app, the use case is huge but the free plan doesn't offer greater scalability which is a bummer. Review collected by and hosted on G2.com.