G2

VG

Vikas G.

Senior Project Manager

Mid-Market (51-1000 emp.)

11/15/2023

"After using HelpOnClick for quite sometime"

4/5

What do you like best about HelpOnClick?

1. I like the fact that it offers integration with most commonly used website development platforms and content management systems like WooCommerce, OpenCart, XCart, Magento and Wix.

2. Next thing which I appreciate the most about it is its offerings in the free plans which makes me feel comfortable while consulting to a client or even when drawing a comparsion with other live chat apps like Tawk.to.

3. It truely is a no-mads cup of tea as its easy to integrate with E-Commerce platforms. Review collected by and hosted on G2.com.

What do you dislike about HelpOnClick?

1. I don't like their customer support that much and I truely feel they can be more proactive in providing solution when it comes to integration the app with CRM systems like Zoho and Salesforce.

2. Considering the application of the app the use case is huge but free plan doesn't offer greater scalability which is a bummer. Review collected by and hosted on G2.com.