![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate")
UR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

2/25/2021

"Much needed tech solutions for better email management with best in class customer support!"

4.5/5

What do you like best about Helpmonks?

Simplicity of site is great and the ability to get great customer support eases many of my teams concerns when making this big move from Outlook to Helpmonks. Review collected by and hosted on G2.com.

What do you dislike about Helpmonks?

They have done a great job organizing their platform similar to Outlook but there could be continued improvements for increased stability. Luckily I was already presented with a sneak peak of new features on the road map for the upcoming months which will provide increased reporting for customer metrics as well as additional dashboards/views for the mailbox. Review collected by and hosted on G2.com.

What problems is Helpmonks solving and how is that benefiting you?

Quickly growing team (15+) with thousands of emails coming in on a daily basis that need to be organized and responded too. Outlook was simply not supporting our growing business to help maximize our growth. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

See what 26 reviewers think of Helpmonks

4.3 out of 5 · Verified reviews from real users

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