GK

Gaurav K.

Product Engineer

Small-Business (50 or fewer emp.)

9/4/2023

"Easy to use, self-serve knowledge base software"

4/5

What do you like best about HelpDocs?

Ease of adding articles and content to the platform.

Monitor articles - most viewed, most searched.

Export the reports and customize the dashboard via custom styles. Review collected by and hosted on G2.com.

What do you dislike about HelpDocs?

App refreshes very frequently which is very annoying, instead it can only refresh the stale data whenever fresh data arrives. Review collected by and hosted on G2.com.

What problems is HelpDocs solving and how is that benefiting you?

Creating and maintaining the Knowledge base about out product. Frequently updating it as the product and application grows with new features. Review collected by and hosted on G2.com.

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Validated Reviewer (Validated through a review partner)Incentivized (This reviewer was offered a nominal gift card as thank you for completing this review.)Source: G2 invite (Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.)

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See what 18 reviewers think of HelpDocs

4.3 out of 5 · Verified reviews from real users

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