Adam T.
AT
Hosting Specialist
Mid-Market (51-1000 emp.)
"Outstanding Support Team That Listens and Delivers Quickly"
5/5
What do you like best about HelpDocs?

I've had several interactions with the support team so far, mostly with River, and I have to say, it's been a real breath of fresh air. The support provided is truly top-notch. Recently, I reached out about a feature I was hoping to use, only to find out it wasn't available. Rather than simply telling me it wasn't possible, River responded by saying, "Let me bring this up with the team and see what we can do." In less than 24 hours, I received a follow-up letting me know that the feature I needed had already been added to the software! Review collected by and hosted on G2.com.

What do you dislike about HelpDocs?

I wish I could offer some constructive feedback, but so far, I haven't encountered anything I dislike. Because of this, I don't have any criticisms to share at the moment. Review collected by and hosted on G2.com.

See what 18 reviewers think of HelpDocs

4.3 out of 5 · Verified reviews from real users

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