Help Desk has been helpful in streamlining every day work through Slack. It is easy to use and its setup is easy providing various features like ticket creation and it has great ease of integration with workflows and tools helping with daily tasks making ideal to use it everyday. Support has been pretty great providing great responses and helpful. Review collected by and hosted on G2.com.

It's not always easy to use. Some of the advanced features are difficult to discover and use through Slack. Sometimes AI needs more context as it might hallucinate. Review collected by and hosted on G2.com.