AN
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"It keeps getting better with the smaller improvements"
What do you like best about Helpdesk 365?
We've been using Helpdesk 365 for a while, and some of the newer updates are making the day-to-day work easier. The AI features are interesting, but even things like Teams notifications and the new task options are useful for us. Review collected by and hosted on G2.com.
What do you dislike about Helpdesk 365?
There are still a few areas where we'd like more flexibility, especially around reporting and automation. Review collected by and hosted on G2.com.