G2

Mark S.

Mid-Market (51-1000 emp.)

9/30/2020

"Migration from ZenDesk to Jira Service Desk (Cloud)"

5/5

What do you like best about Help Desk Migration Services?

Very easy to use interface. Clear instructions on what to do next in the process. The status of the transfer was clearly shown at all stages giving confidence that the process was working. Questions were answered quickly by support staff. Review collected by and hosted on G2.com.

What do you dislike about Help Desk Migration Services?

Nothing. Migration services met my needs. Review collected by and hosted on G2.com.

What problems is Help Desk Migration Services solving and how is that benefiting you?

We migrated to Jira Service Desk and are still considering whether or not we need to migrate our old tickets for reference purposes. The migration of our Help Centre articles was a great benefit - in 10-15 minutes, all of our documents were transferred to our Jira Service Desk instance. Review collected by and hosted on G2.com.