It is really easy to use the Help Desk Migration services. Creating the fields, the needed information is user friendly. After inserting Integration credentials, you just map everything between two platforms, then sit back and wait according to data load. Review collected by and hosted on G2.com.
The duration of the migration depends on the API limits set by your accounts on both platforms. If your limits are low or restricted to daily quotas, you may need to upgrade or pay additional fees to the platform you are currently using or plan to use. It's important to factor in the time required for the migration ahead of time. Review collected by and hosted on G2.com.