HelloFund is super user friendly on both the non profit side and the attendee side, which is so important when working with multiple team members and hundreds of event attendees. I also loved how quickly Phil would respond to any issues or questions I might have, as I have never received that level of customer service before. Review collected by and hosted on G2.com.
I do think it would be helpful to make sure the team knows how to do all the small things just in case, even though the customer service team can handle most of it. Review collected by and hosted on G2.com.
Thank you so much, Caitlyn! It was great working with you and your team. That's a good point on the small things and we are working on ways to improve helpful articles/how-to's to make sure they are easily accessible for all of our events and fundraisers.