G2

Verified User in Airlines/Aviation

Small-Business (50 or fewer emp.)

7/1/2026

"Clear Patch Management and Endpoint Visibility That Builds Compliance Confidence"

4.5/5

What do you like best about Heimdal?

Patch management; OS and third party. Provides clear landscape of outdated per device and provides confidence of Cyber Essentials accreditation.

Endpoints overview. Provides clear scope of all connected devices, the device information is particularly helpful for troubleshooting.

Infinity management module for bespoke software storage and deployment. This helps with ISO27001 to evidence control of software libraries. Review collected by and hosted on G2.com.

What do you dislike about Heimdal?

The third-party app patch management module doesn’t let you push updates per device or per patch as easily as the OS patch management module does. Some users have also reported that Heimdal sometimes forces restarts after patches are applied, even though we don’t have that option enabled in our baseline settings.

In addition, some of the descriptions within the endpoint settings platform aren’t very clear, which can make it harder to understand what certain options actually do. Review collected by and hosted on G2.com.

What problems is Heimdal solving and how is that benefiting you?

Endpoint management oversight gives me a single place to view all endpoints and their IP addresses. This makes it much easier to troubleshoot issues, quickly identify which endpoint is having problems, and confirm who it belongs to.

One of our company requirements is to maintain a software database that is controlled and secure, while still being available for end users to access the software whenever they need it, without having to rely on the OEM's website.

Having the confidence and the evidence, that endpoints are receiving their updates has been integral to passing Cyber Essential audits. Review collected by and hosted on G2.com.

Response from Livia Gyongyosi of Heimdal

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Thank you for sharing your positive experience with our patch management and endpoint visibility features. We're glad they support you with becoming Cyber Essentials compliant.

We understand your concerns about the third-party app patch management and endpoint settings platform, and we will work to enhance the user experience and provide clearer descriptions for better understanding.