What I like best about Heartbeat is that everything lives in one place. I run a community for moms and a beauty business for South African women. Channels, resources, custom landing pages, onboarding questions, member groups and automations are all in one platform, so I don't have to juggle five tools.

Resources are a big one for me. I can make a guide public, email-gated or members-only. That means one tool handles my lead capture and my member content. When someone grabs a free guide, a workflow can invite them into the community automatically, and new members get a warm welcome even when I'm offline.

It also feels personal and simple, not corporate. My members find it easy to join, and the onboarding questions show me what they're struggling with, which helps me decide what to create next. As a solo creator, that saves me hours every week and keeps me from feeling overwhelmed. Review collected by and hosted on G2.com.

My main frustration is the mobile app. Copying text from documents is tricky, so I link to public view pages for copy-heavy templates. Embeds don't always load there either, so I add a plain link next to each one. Members on the mobile app also can't easily jump between modules, so I end my lessons with a "next step" pointer.

I'd also love more control over layout in a few places. I can't reorder the items in the left sidebar, for example, and I add images to documents by hand.

None of these stop me from using Heartbeat every day. They're small things I've found easy workarounds for. Better mobile copy-and-paste and more layout control would make the experience even smoother. Review collected by and hosted on G2.com.