BO
Ben O.
Head of Customer Service
Small-Business (50 or fewer emp.)
"Hear AI Drives Data-Backed Improvements and Seamless QA Integration"
What do you like best about Hear.ai?
Hear AI has been able to produce Data that drives new business approaches. With Hear AI - We have been able to full import all service and product reviews to be able to understand more in depth analysis to help drive company improvements. We have also been able to integrate a full QA process, aligned with company expectations that drives continuous improvements with agents. Hear AI set up process has been smooth and had great support team to help implement Review collected by and hosted on G2.com.
What do you dislike about Hear.ai?
None found as of yet, We met at a Conference and they have been able to continue ticking the boxes Review collected by and hosted on G2.com.