![Sashank K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sashank K.")
SK

Sashank K.

Enterprise (\> 1000 emp.)

3/12/2024

"Questions to insights in seconds!"

4.5/5

What do you like best about Heap by Contentsquare?

1. The speed. Heap is amazing at running queries at lightning speed on event streams (which is what most product instrumentation is about). Using traditional SQL methods takes much longer.

2. Very intutive to use once you get the hang of it. It takes some time to get used to events and properties BUT once you do it is very seamless.

3. Amazing customer support. I have found Heap's customer success team to be one of the most proactive success teams around and they are super helpful in getting things done. Review collected by and hosted on G2.com.

What do you dislike about Heap by Contentsquare?

1. They could improve their integration with Segment by bringing in more metadata from Segment. This is a very meek downside compared to all the plus points to be honest. Review collected by and hosted on G2.com.

What problems is Heap by Contentsquare solving and how is that benefiting you?

1. Heap provides key insights into user journeys on the app - which helps us take decisions around improvement of UX.

2. Heap allows us to quickly get from question to insight saving a lot of time for tech and non-tech folks alike. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

See what 1074 reviewers think of Heap by Contentsquare

4.4 out of 5 · Verified reviews from real users

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