Very easy to navigate for those who lack computer literacy, simply select your claim from the dashboard and you'll receive majority of the information you are looking for. If you do run into issues, I find that customer support replies rather fast and takes time to fully understand your issue before addressing it. Other HSA accounts tend to pass off your inquiry to other parties within the HSA without letting them know what exactly is going on which leads to long lead times to address inquiries. Having activity front and center as soon as you log in makes it easy to see what majority of people that are logging in are looking for, because of this I don't have to navigate to different parts of the website to get the information I need. Review collected by and hosted on G2.com.

Do wish claims had more details explaining what actually took place during health inquiry. Also wish debating a claim was easier as you typically have to submit multiple documents often times from different sources which can be rather confusing. Health providers and HSAs don't typically work hand in hand and because of this information that the HSA requires on forms isn't produced by the healthcare provider which leads to lots of phone calls and messages from the patient. Review collected by and hosted on G2.com.