--- title: HCL Sametime Reviews meta_title: 'HCL Sametime Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 126 reviews by the users' company size, role or industry to find out how HCL Sametime works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 126 scale: '5' date_modified: '2026-07-13' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # HCL Sametime Reviews **Vendor:** HCL Technologies **Category:** [Meeting Management Software](https://www.g2.com/categories/meeting-management) **Average Rating:** 4.0/5.0 **Total Reviews:** 126 ## About HCL Sametime HCL Sametime provides real time communication through instant messaging, online meetings, audio and video. Communicate virtually instantly Share files, save time and avoid exceeding mail size quotas. Also manage message history using date and time stamps, people and date searches and a log of sent links and files. Improve online meetings Access online meetings from your desktop, laptop, tablet or smartphone. Share files, applications and screens with people internally or externally using security-rich features. Get the mobile advantage Use high-definition Voice over Internet Protocol (VoIP) audio and video for instant messaging and meetings and softphone with PSTN-dialing support. ## HCL Sametime Pros & Cons **What users like:** - Users appreciate the **ease of use** of HCL Sametime, benefiting from its intuitive interface and quick connectivity. (7 reviews) - Users appreciate the **real-time communication** capabilities of HCL Sametime, enhancing connectivity through its user-friendly interface. (5 reviews) - Users value the **seamless integration** of HCL Sametime with other tools, enhancing efficient communication across teams. (5 reviews) - Users value the **high video quality** of HCL Sametime, enhancing real-time communication for effective collaboration. (5 reviews) - Users value the **seamless instant messaging** capabilities of HCL Sametime, enhancing real-time communication and collaboration efficiency. (4 reviews) - Security (4 reviews) - Video Conferencing (4 reviews) - Easy Integration (3 reviews) - Screen Sharing (3 reviews) - Simplicity (3 reviews) **What users dislike:** - Users experience **connectivity issues** with HCL Sametime, facing delays and interruptions, especially during weak network conditions. (4 reviews) - Users find the **user interface complex and not user-friendly** , making navigation difficult, especially for newcomers. (3 reviews) - Users experience **glitches** in HCL Sametime, leading to frustrating lags and disrupted communication sessions. (2 reviews) - Users note a **steep learning curve** in HCL Sametime, making it difficult for new users to navigate effectively. (2 reviews) - Users find the **limited features** of HCL Sametime lacking in intuitiveness, requiring significant effort to configure. (2 reviews) - Audio Issues (1 reviews) - Complexity (1 reviews) - Difficult Navigation (1 reviews) - Group Management (1 reviews) - Integration Issues (1 reviews) ## HCL Sametime Reviews ### 1. HCL Sametime **Rating:** 4.5/5.0 stars **Reviewed by:** Dnyaneshwar K. | Application Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2024 **What do you like best about HCL Sametime?** HCL Sametime is a collaboration platform known for its real-time communication features. Users appreciate its seamless integration with other collaboration tools, fostering efficient communication within organizations. The platform's versatility in supporting instant messaging, video conferencing, and file sharing is often commended. Furthermore, its secure and customizable nature allows organizations to tailor the platform to their specific needs. Keep in mind that specific features and user experiences may evolve, so checking the latest information and reviews for up-to-date insights on HCL Sametime is recommended. **What do you dislike about HCL Sametime?** Users have occasionally expressed concerns about the user interface of HCL Sametime, noting it can be complex and challenging for new users to navigate. Integration issues with third-party applications have also been mentioned, impacting the seamless workflow. It's essential to consider these potential challenges and assess whether they align with the specific needs and preferences of your organization when evaluating collaboration platforms like HCL Sametime. **What problems is HCL Sametime solving and how is that benefiting you?** HCL Sametime addresses communication challenges by providing a unified platform for instant messaging, video conferencing, and file sharing. This fosters efficient real-time collaboration, reducing communication gaps within the organization. The platform facilitates quick decision-making, enhances team connectivity, and supports remote work scenarios.By streamlining communication processes and providing a centralized hub for collaboration, it contributes to improved productivity and effective teamwork, ultimately benefiting the organization in navigating the demands of modern work environments. ### 2. Practical and easy business communication tool. **Rating:** 3.0/5.0 stars **Reviewed by:** Joaquin B. | Social Media Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2023 **What do you like best about HCL Sametime?** This software is great since it allows us to have conversations in real time using features like audio and video conferencing, instant messaging, and more. The ability to share screens and integrate with other business apps makes teamwork on projects much easier. Furthermore, important company data is safeguarded by its superior security. Other benefits include portability and accessibility from a variety of devices, which facilitates efficient teamwork even when participants are geographically separated. When it comes to improving corporate communication and collaboration, HCL Sametime offers a complete platform. **What do you dislike about HCL Sametime?** It annoys me that earlier versions of the program had issues with stability and performance. Users new to workplace communication solutions may find the learning curve to be particularly high at the outset. Before implementing HCL Sametime, make sure you take these considerations into account and determine if it fulfills your individual needs. **What problems is HCL Sametime solving and how is that benefiting you?** We are addressing issues with corporate communication and teamwork through this program. It enhances real-time communication by providing a complete platform for IM, audio conferencing, and video conferencing. Screen sharing facilitates problem resolution, and integration with corporate apps simplifies project collaboration. The safety of confidential company data is further guaranteed. In a nutshell, HCL Sametime is a powerful answer to frequent issues in corporate communication and collaboration. ### 3. Best for real time communication **Rating:** 5.0/5.0 stars **Reviewed by:** Monika P. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2023 **What do you like best about HCL Sametime?** HCL sametime is the best application for IT companies to efficiently manage the real time communication and calling and texting internally. It is very easy to implement and integrate with other solutions along with video calling. HCL provides best customer support and we have been using it on a daily basis. It is best for calling internally to peers. **What do you dislike about HCL Sametime?** HCL sametime is very good for calling and texting the peers. But I feel that the calling connectivity is kind of not upto the mark and it can still be improved. There are no major demerits or dislikes about this product and it is one of the best real time communication application for any company. **What problems is HCL Sametime solving and how is that benefiting you?** We have been using the product for calling, texting, video conferencing as well as many other things. It is very easy to implement and use and can be used on a daily basis without any issues. It is good to real time communication with all the peers. It is really helpful for us for video conferencing and meetings. ### 4. HCL Sametime is the best unified communication platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Parameswar C. | Process Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2024 **What do you like best about HCL Sametime?** HCL sametime is enterprise-grade secure video meetings and chat-build cloud native. **What do you dislike about HCL Sametime?** No such points are there I found to dislike HCL sametime. **What problems is HCL Sametime solving and how is that benefiting you?** The HCL sametime includes presence information, enterprise instant, messaging, telephony capabilities etc in a single platform. ### 5. HCL Sametime **Rating:** 5.0/5.0 stars **Reviewed by:** Abhishek k. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2023 **What do you like best about HCL Sametime?** It works in seconds along with its data reliability and acuuracy is fantastic,Its UI interface is amazing , It is clearly summarized over its dashboard. **What do you dislike about HCL Sametime?** It lags sometime , that is too much irritating,And it also take too much to resolve and coming to track back. **What problems is HCL Sametime solving and how is that benefiting you?** It helps lots of time in creating vedio and audios and also in vedio conferencing,It helps is sharing files in a very secured way . ### 6. A simple solution for enterprise collaboration **Rating:** 4.5/5.0 stars **Reviewed by:** Mohamed E. | email administration team head, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2023 **What do you like best about HCL Sametime?** It's a great tool for chat and communication and the client is already embedded in lotus notes client **What do you dislike about HCL Sametime?** The interface isn't very user friendly and the color scheme is a bit depressing **What problems is HCL Sametime solving and how is that benefiting you?** It's an easy setup and integration with lotus/domino environment and grants all the functions needed to collaborate with domino users including chat,calls, and file sharing ### 7. HCL Same time for real time connectivity **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 05, 2023 **What do you like best about HCL Sametime?** HCL Sametime is a real time online connectivity application to connect with the other peer group via text and calls. It has better messaging experience and can integrate well in the IT space. **What do you dislike about HCL Sametime?** HCL same time provides better connectivity in terms of messaging but I personally felt that the calling feature could be improved far better and there are various real time messaging applications that are overtaken Sametime **What problems is HCL Sametime solving and how is that benefiting you?** HCL Sametime is solving the communication disruptions between employees and providing better messaging experience to keep up to date and the issues going on the organisation. ### 8. Fast and effective communication. **Rating:** 4.0/5.0 stars **Reviewed by:** Tarun M. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2023 **What do you like best about HCL Sametime?** Simple user friendly interface and fast communication. **What do you dislike about HCL Sametime?** Sometimes it hangs due to which the communication breaks. **What problems is HCL Sametime solving and how is that benefiting you?** I am able to communicate and connect much faster with my team. Video connect and screen sharing is so fast that it has over powered the zoom. ### 9. New teams competitor **Rating:** 4.5/5.0 stars **Reviewed by:** Aslam M. | Senior Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2023 **What do you like best about HCL Sametime?** Audio quality, simplicity, browser support, Noise cancellation **What do you dislike about HCL Sametime?** User interface, features, chat n other features **What problems is HCL Sametime solving and how is that benefiting you?** Daily meeting, scrum, knowledge transfer, Recording meetings ### 10. Review for HCL Sametime **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2023 **What do you like best about HCL Sametime?** HCL Sametime is a great software for communication. It allows video conferencing, more security connection in meetings and best user interface. Virtual backgrounds makes a realistic sense while connecting with this application. **What do you dislike about HCL Sametime?** Though this application provides you the best features but the application will be a bit slow once it stops due to network or some issue. **What problems is HCL Sametime solving and how is that benefiting you?** HCL Sametime software helps me in creating video and audio and video conferencing in an easiest way. ## HCL Sametime Discussions - [What is HCL Sametime used for?](https://www.g2.com/discussions/what-is-hcl-sametime-used-for) - [View HCL Sametime pricing details and edition comparison](https://www.g2.com/products/hcl-sametime/reviews/hcl-sametime-review-3252704?section=pricing&secure%5Bexpires_at%5D=2026-07-16+22%3A06%3A50+-0500&secure%5Bsession_id%5D=6ee23fcb-b6ec-4e84-9f52-e6687133caf2&secure%5Btoken%5D=03b330f0044e346e6a6fa8b37c1ecd270bd86ba68a0cee885f7a141cd8d1b3ac&format=llm_user) ## HCL Sametime Features **Collaboration Tools** - Screen Sharing - Presentations - Whiteboarding - Live Chat - Hand Raising **Pre-Meeting Tools** - Templates - Scheduling - Agenda **Meeting Coordination** - Scheduling - Recording - Participant Permissions - One-Click Join **Meeting Tools** - Minutes - Notes - Digital Workspace - File Sharing **Software Type** - Mobile - Browser Application - Desktop Application **Post-Meeting Tools** - Task Delegation - Participant Email - Meeting Analytics **Agentic AI - Video Conferencing** - Autonomous Task Execution - Proactive Assistance - Decision Making **Agentic AI - Meeting Management** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance ## Top HCL Sametime Alternatives - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - 4.4/5.0 (17,598 reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,522 reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - 4.2/5.0 (17,660 reviews)