I was first wowed by how performed simple text orders without much of a fuss. Customers were able to send short messages on their preferred meals, and it was responded to by the AI. It surely helped in reducing the number of staff dealing with patients during most congested hours. Review collected by and hosted on G2.com.

Choice was not as flexible as it could be The availability of menu options for the day and the week seemed predetermined. A customer was unable to indicate to a restaurant “no onions” for a burger via text messaging. Some of the problems included order mistakes and customers’ frustration. Review collected by and hosted on G2.com.