G2

Robert M.

Ecommerce Product Manager

Enterprise (> 1000 emp.)

3/12/2026

"Excellent Overall Experience and ECommerce Partner"

5/5

What do you like best about Hawksearch?

Hawsearch is the best in class search engine provider for our B2B organization. Their platform delivers the best experience to our customers with a very user friendly interface, not to mention their AI driven features that is constantly fine tuning itself based off trending site searches makes it a very low maintenance solution for any organization. Additionally, their development and support team is top notch and are quick to assist with any issues and enhancement/customization requests. Review collected by and hosted on G2.com.

What do you dislike about Hawksearch?

A few of the OOTB system features were not functioning but was due to restrictions interfacing with our ecommerce platform and 3rd party systems. However, in a short period of time they were quick to collaborate with our 3rd party providers and get it implemented. Review collected by and hosted on G2.com.

What problems is Hawksearch solving and how is that benefiting you?

By providing our ecommerce site with a finely tuned and relevant search experience that doesnt require a squad of developers to maintain. For people that are managing their own search engine it can be a very time consuming and tedious process, but with Hawksearch it can easily be administer by 1 person taking up minimal time of their work week. Also, their OOTB product recommendation feature makes is super easy to select a widget strategy to compliment any location on our website and has far exceeded our incremental revenue expectations. This alone covers the system cost + added revenue to the bottom line. Review collected by and hosted on G2.com.