MD

Meghana D.

Senior Business Analyst

Enterprise (\> 1000 emp.)

6/16/2023

"Best service that helped me through Pandemic till day"

4.5/5

What do you like best about Hathway?

1) Plans - They are very affordable and offer a wide range of packages such as monthly, quarterly, and annual with varying speeds.

2) Customer Service - The executive behavior and service are amiable; they will tell the customer the exact situation without hiding any difficulties.

3) Connectivity - During Pandemic, I've never had a problem with connectivity, even during the worst monsoon season. In the worst-case scenario, the problem is resolved within 24 to 48 hours. Review collected by and hosted on G2.com.

What do you dislike about Hathway?

1) The app can be added with more features

2) The bill invoice will be generated after 24 hours, a prompt update would have been more helpful Review collected by and hosted on G2.com.

What problems is Hathway solving and how is that benefiting you?

1) Reliable Internet Access with minimal downtime and improved network infrastructure

2) Higher Bandwith, that is allowing me to access and download data at a faster speed

3) Improvised customer service in addressing queries,technical issues and service related problems

4) Competitive pricing options that is attracting and retaining customers Review collected by and hosted on G2.com.

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3.9 out of 5 · Verified reviews from real users

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