G2

Zoe Elena M.

Customer Success Manager

Enterprise (> 1000 emp.)

6/25/2024

"HappySignals lives up to their values!"

5/5

What do you like best about HappySignals Experience Management for IT?

The platform is very intuitively to use and updates are regularly shared via newsletter. The HappySignals team is very responsive, helpful and happy! Suggestions are welcomed and solutions are found together, it is clear that HappySignals values a good relationship with their customer base. Additionally, HappySignals ensures to keep their knowledge base up to date and regularly updates helpful videos, podcasts, and other useful media. Review collected by and hosted on G2.com.

What do you dislike about HappySignals Experience Management for IT?

I do not see a downside from the HappySignals side. Experience Management is a great practise and HappySignals allows IT personnel to execute it well. Review collected by and hosted on G2.com.

What problems is HappySignals Experience Management for IT solving and how is that benefiting you?

For us, Happy Signals allows IT to better understand the needs of employees. We can detect positive and negative trends and act on them in real time. The filter options really allow to look at specific areas of the business and the feedback option gives great insights that otherwise would not reach IT. We can use the data and feedback in the tool to create improvement initiatives without leaving HappySignals and track our improvements. Review collected by and hosted on G2.com.