What I like most is their customer support. When I needed to change the name on our account, I reached out and got a response extremely quickly. The person who helped me was friendly, the change was handled with no hassle, and they even followed up to make sure everything was good. It's nice to work with a company that's this responsive and easy to deal with. Review collected by and hosted on G2.com.
Honestly, I don't have much to complain about. My experience with their support team has been great. If anything, I'd just like to see more ways to manage account settings myself so small changes like a name update could be done without contacting support, but since they responded so fast, it wasn't a big deal. Review collected by and hosted on G2.com.
Thank you so much for the thoughtful review! We’re especially glad to hear our support team made your experience quick, easy, and hassle-free. We know even a small account change shouldn’t turn into a big project—and we’re happy we could get it handled quickly.
We also love hearing that Handwrytten is helping you stay on top of client birthdays and anniversaries without adding another task to your to-do list. Being able to send thoughtful cards individually or in batches while still making them feel personal is exactly what we’re here for.
And thank you for the feedback on account settings! We’re always looking for ways to make the platform easier to manage, so we appreciate the suggestion.
Thanks again for choosing Handwrytten! 💙