DP
Dave P.
Senior Technician
Information Technology and Services
Small-Business (50 or fewer emp.)
"Excellent PSA though workflow management can be confusing!"
What do you like best about HALO?
Queue management, agent involvement, decent support and integration with our other stack products means that the PSA has become the centralised product for the organisation. Review collected by and hosted on G2.com.
What do you dislike about HALO?
Support can be a little circuitous, and problems/issues are not readily identifiable - lots of digging! Review collected by and hosted on G2.com.