--- title: Haiilo Reviews meta_title: 'Haiilo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 292 reviews by the users' company size, role or industry to find out how Haiilo works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 292 scale: '5' date_modified: '2026-07-12' parent_category: name: Team Collaboration url: https://www.g2.com/categories/team-collaboration --- # Haiilo Reviews **Vendor:** Haiilo **Category:** [Employee Intranet Software](https://www.g2.com/categories/employee-intranet) **Average Rating:** 4.6/5.0 **Total Reviews:** 292 ## About Haiilo Haiilo is an employee experience platform designed to simplify the digital workplace and bring communication, knowledge, tools, and AI into one connected experience. Haiilo helps organisations bring systems and channels together in one place, giving employees a clear starting point for work and making it easier to find information, stay aligned, and complete tasks without switching between tools. Built for distributed, hybrid, and global teams, Haiilo supports internal communications, HR, and IT teams in delivering consistent information and improving how employees access and use workplace systems. What Haiilo helps you do Reach every employee, everywhere Deliver communication to office-based and frontline employees across mobile, desktop, email, and other channels from a single platform. Create a central access point for work Provide one place where employees can find company information, access tools, and navigate systems without needing to know where content lives. Enable two-way communication Support structured communication as well as discussion, feedback, and knowledge sharing through pages, communities, and content formats. Reduce system and channel fragmentation Connect tools such as Microsoft Teams, SharePoint, and other enterprise systems into one experience, reducing the need to switch between applications. Improve access to information with AI Use AI to remove busy work, provide summaries, and help employees find answers more quickly within their existing workflows. Measure communication and engagement Track reach, engagement, and content performance through built-in analytics to understand what is being used and where gaps exist. Who it’s for Internal communications teams HR and people teams IT teams responsible for the digital workplace Why Haiilo Haiilo combines communication, knowledge access, and system integration into a single platform, helping organisations reduce complexity and make everyday work easier to navigate. Product information Haiilo is an employee experience platform that simplifies the digital workplace by bringing communication, knowledge, tools, and AI into one connected experience. Many organisations operate across multiple systems that don’t work well together. This creates fragmentation, makes information harder to find, and increases the effort required to complete everyday tasks. Haiilo addresses this by providing a single access point where employees can find information, access tools, and stay aligned. The platform integrates with existing systems rather than replacing them, acting as an experience layer that reduces context switching and improves how employees interact with their digital workplace. AI capabilities support this by helping employees find information easily, summarise content, and complete tasks more efficiently within the flow of work. For internal communications and HR teams, Haiilo provides a structured way to deliver information and measure engagement. For IT teams, it offers a way to simplify the user experience across systems without large-scale transformation projects. The result is a more consistent, accessible, and usable digital workplace where employees can work with greater clarity and less friction. ## Haiilo Pros & Cons **What users like:** - Users love how Haiilo enhances **internal communication** , making it effortless to connect and share updates with colleagues. (14 reviews) - Users appreciate the **ease of use** in Haiilo, simplifying communication and enhancing collaboration within the organization. (12 reviews) - Users highlight Haiilo's **effective team collaboration** features, enhancing communication and engagement among colleagues effortlessly. (9 reviews) - Users love the **user-friendly features** of Haiilo, praising its effective internal communication and seamless collaboration tools. (7 reviews) - Users love the **ease of sharing content** with colleagues, making internal communication seamless and effective. (7 reviews) - Customer Support (5 reviews) - Users find Haiilo's **easy access** to share content and stay connected a game-changer for team collaboration. (5 reviews) - Employee Recognition (5 reviews) - Intuitive (5 reviews) - Sharing Ease (5 reviews) **What users dislike:** - Users express frustration over the **lack of customization** , limiting their ability to tailor the platform to specific needs. (3 reviews) - Users are frustrated by the **limited customization** options with Haiilo, impacting their design flexibility and user experience. (3 reviews) - Users experience **difficult navigation** in Haiilo's app, complicating access and leading to frustration and loss of trust. (2 reviews) - Users find Haiilo **too expensive** for small companies, especially when needing additional features that incur extra costs. (2 reviews) - Users face significant **technical issues** with Haiilo, including rigid design options and insufficient support for troubleshooting. (2 reviews) - Users find the **cluttered interface** of Haiilo limiting, struggling with its lack of customization for workflows. (1 reviews) - Compatibility Issues (1 reviews) - Confusion (1 reviews) - Customization Difficulty (1 reviews) - Difficult Setup (1 reviews) ## Haiilo Reviews ### 1. Intuitive community platform with creative features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2025 **What do you like best about Haiilo?** We do not use the Haiilo software as an internal solution, but rather to build a community with our external customers/partners and as an information and communication platform with external parties on campus. The following points are particularly positive for us: - very intuitive and self-explanatory operation, as it is similar to social media tools - sophisticated and detailed rights and roles concept possible, which is particularly important for external use - comparatively quick and easy creation of content through a modular system - the most important functions and some helpful additional functions, such as surveys, are covered - very helpful customer support - great opportunities for activities that bring traffic to the platform, such as a digital advent calendar. Thank you to the Haiilo team for the creative ideas and support in this ;-) **What do you dislike about Haiilo?** As disadvantages of using Haiilo, I find: - that you have to upload photos multiple times if you want to use different formats and crops - the price-performance ratio is significantly better with larger license numbers, which is understandable but difficult for smaller companies - that automatic translation is not possible for all functions/contents **What problems is Haiilo solving and how is that benefiting you?** Haiilo can be a great help when it comes to - providing information quickly, easily, in a structured and visually appealing way to a specific target group - improving cross-industry, external communication, as there is no need to search for contact details, etc. - building a network and easily getting in touch with people ### 2. modern company with a tool that helps corporates to grow together but also with room for improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Shipbuilding | Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Haiilo?** the usability, the intuitive handling since it reminds of common socials **What do you dislike about Haiilo?** quite strict ways to display anything, little flexibility when it comes to own ideas on how to design an article, a static page, an event.. copyy paste does often not work, translation does not work once the text has been copied and pasted including format, display of photos in articles always has to be the same, need of uploading a photo three times if you want to use it as a normal photo, as a square and a 3:1 format. Implementation was mostly on our own, customer support is never via telephone but only via ticket. Login to community and service area failed multiple times yet and noone from Haiilo really assists in solving the problem. **What problems is Haiilo solving and how is that benefiting you?** helping our non-desk workers being informed about everything that happens in the company **Official Response from Oliver Rolinson:** > Hi, Thank you so much for taking the time to share your detailed feedback, we really appreciate your honesty and are glad to hear that you find Haiilo intuitive and easy to use! We’re sorry to hear about your frustrations around flexibility. We completely understand how important creative freedom and smooth workflows are. Our product team is actively working on new ways to improve this with newly released features such as: Auto-translate Blog & Wiki articles during multilanguage creation and new custom page templates. Your input helps us prioritize these areas so please feel free to vote on our product board what you would like next. As for support and community login issues, we apologize for the inconvenience you’ve faced. Our goal is to ensure that every customer can easily access help when needed. If you’re still facing login problems, please reach out directly to support@haiilo.com or your CSM contact, and we’ll make sure this gets resolved as soon as possible. Thank you again for your feedback, it’s invaluable in helping us make Haiilo better for you and all our users. We’re thrilled that Haiilo is helping your non-desk employees stay informed, and we’re committed to improving the areas you’ve highlighted. Warm regards, The Haiilo Team ### 3. Easy to Use with a Great User Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Noa I. | Content and Social Media Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Haiilo?** Easy to use, Good user interface, easy to engage others to use **What do you dislike about Haiilo?** Customer service respond time wasn't very good but I didn't need it often **What problems is Haiilo solving and how is that benefiting you?** emplyfing the company's success, getting more imressions to the content, makeing the content and social performance better ### 4. Best Employee Communication Product **Rating:** 5.0/5.0 stars **Reviewed by:** Juhi K. | Human Resources Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2023 **What do you like best about Haiilo?** It is best platform to connect with the every employees in the organisation.It is easy and simple to navigate .It also gives us a platform where we can share our files during our communication. **What do you dislike about Haiilo?** There is nothing about dislike just sometimes UI gets stuck but they are providing best services which make them best in market . Overall its worth buying.There services are amazing. **What problems is Haiilo solving and how is that benefiting you?** It has helped me developing communication among my peers also it gives us different customisation options as well, including well-configured emails and other streams. ### 5. User-friendly and straightforward social platform for employees **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 28, 2025 **What do you like best about Haiilo?** What I particularly like about Haiilo is that the administration is overall very simple and clear. The assignment of rights and access works straightforwardly and reliably. Additionally, the platform offers many flexible options for providing content. I find it particularly valuable that employees can also be easily involved by contributing content themselves. The customer support is very good, and through the roadmap and client community, you as a customer are always kept up to date with news and features. And last but not least: It's simply fun to work with Haiilo. **What do you dislike about Haiilo?** Less positive is the fact that many features are license-bound. Especially in larger companies, even smaller new functions can quickly cause high additional costs, so one must weigh carefully. **What problems is Haiilo solving and how is that benefiting you?** We faced the challenge of replacing a technically outdated system that was very complex and offered no interaction possibilities for users. Training the employees was also difficult and time-consuming. With Haiilo, we found a solution that is significantly easier to use, enables interaction, and can also be used on mobile devices without any problems. In the future, we will also use digital signage, allowing us to make our internal communication even more versatile. ### 6. Corporate communication on another level. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Haiilo?** Very clear. Corporate communication on all channels. Very good support. The administration allows for uncomplicated management. **What do you dislike about Haiilo?** Few opportunities to make communication creative. I would wish for a better way to integrate media (videos, audios, etc.). **What problems is Haiilo solving and how is that benefiting you?** We want to get all employees onto one platform to facilitate communication and create added value. An overview of news, events, and everything that is upcoming. Haiilo is also perfectly suited as a file storage for templates and important documents. ### 7. Intuitive social intranet with excellent support **Rating:** 4.5/5.0 stars **Reviewed by:** Markus W. **Reviewed Date:** December 11, 2025 **What do you like best about Haiilo?** I greatly appreciate the intuitive structure of Haiilo's platform and the customer support. The rights and roles system is very structured and allows for many scenarios. The initial setup of Haiilo was very easy, and once the framework was in place, the migration and creation of content were also very simple. **What do you dislike about Haiilo?** The integration of images, but especially videos on the timeline, needs improvement. Video files are not displayed as previews, but only as files under a timeline post. **What problems is Haiilo solving and how is that benefiting you?** Haiilo connects all employees, promotes active communication, and makes it easier to find information and experts. ### 8. Haiilo or SMARP is easy to use. Can do better with Anaytics **Rating:** 3.5/5.0 stars **Reviewed by:** Jyoti A. | Digital Expert, Enterprise (> 1000 emp.) **Reviewed Date:** September 17, 2022 **What do you like best about Haiilo?** They have changed the entire reporting structure. Earlier it was easier to get reports with filters but with the latest update, you cannot get specific data. Also, the reach varies drastically from one month to another from 6 Million it drops to 800K and then climbs again to 9 Million with almost similar shares and post numbers. There is no logic behind the variation. **What do you dislike about Haiilo?** Ensure transparency to make us understand how the reach, earned media value, etc are calculated. Make it easy for user to download data **What problems is Haiilo solving and how is that benefiting you?** One of the biggest problems I was facing was unable to make video posts. However, this problem is solved, and I can now use videos I make for social media platforms in Haiilo too. Super helpful ### 9. Nostalgic frontend, but outdated design and limited media functions **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Haiilo?** Haillo's frontend is reminiscent of Studi-VZ or Facebook, making it easier for a target audience familiar with these sites to use. The profile feature is a nice, clean feature of this employee engagement platform. **What do you dislike about Haiilo?** The design is no longer quite up to date. Although there is a dedicated messenger, unfortunately, there is no external messenger integration. There is no way to individually configure dedicated email notifications. The appearance of the mobile app could be clearer. A disaster is the inadequate ability to integrate graphics, for example, there aren't even photo galleries to display pictures from the company Christmas party. This is no longer contemporary. **What problems is Haiilo solving and how is that benefiting you?** The integration of image galleries, for example. It's a feature. Supposed features are recorded in the product log. And that's it. **Official Response from Oliver Rolinson:** > Thanks for your review, we really appreciate you taking the time to share your feedback! Great to hear the platform feels familiar and easy to use. About the gallery features you’re missing: have you already checked what’s possible in our media widget guide: https://support.haiilo.com/hc/en-us/articles/14181342317458-Media-widget ? You might find a few useful options there. Feedback like yours helps us focus on what matters most. While not everything can change overnight, your input is on our radar. Got more thoughts? Feel free to email us at support@haiilo.com and book a meeting with our product team. We’d love to dive deeper. ### 10. Intuitive operation that excites **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** December 02, 2025 **What do you like best about Haiilo?** It is intuitive to use. User roles are easy to administer. **What do you dislike about Haiilo?** The start of Haiilo takes too long, for whatever reason? **What problems is Haiilo solving and how is that benefiting you?** The problem is that we cannot reach all employees yet, but that is due to our structure. ## Haiilo Discussions - [What is the best way to notify about important / key news published to all the employees (avoiding sending e-mails)](https://www.g2.com/discussions/what-is-the-best-way-to-notify-about-important-key-news-published-to-all-the-employees-avoiding-sending-e-mails) - 1 comment, 1 upvote - [What are your KPI's to measure success?](https://www.g2.com/discussions/26841-what-are-your-kpi-s-to-measure-success) - 1 comment - [View Haiilo pricing details and edition comparison](https://www.g2.com/products/haiilo-haiilo/reviews/haiilo-review-4363343?section=pricing&secure%5Bexpires_at%5D=2026-07-13+00%3A18%3A01+-0500&secure%5Bsession_id%5D=5e897582-d256-4d3e-ba54-df201e3745dc&secure%5Btoken%5D=0df4b8abfe4a8f7379955fbb23adce7e71e9fd34462c549fc3f1c625b71028d5&format=llm_user) ## Haiilo Integrations - 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[YouTube](https://www.g2.com/products/youtube-youtube/reviews) ## Haiilo Features **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Information Distribution** - News Feed - Newsletter - Notifications - Email - Multi-Channel Sharing **Content Sharing** - Social sharing - Content scheduling - Content optimization - Content templates - AI Content Generation - Content Settings **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Employee Intranet** - Autonomous Task Execution - Adaptive Learning **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Discovery** - Referral Program - Incentives - 3rd-Party Trends **Platform Basics** - Performance Benchmarking - Reporting & Dashboards - Interoperability **Employee Engagement** - Employee Generated Content - Confirmation - Comments - Inline Translation - Administrative Access - Content Interaction - Surveys (global & local) - Chat **Content Dashboard** - Company news - Coworker content - Brand content sharing **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support **Insight** - Monitoring - Adoption Insight - Engagement Analysis **Platform Content** - Employee Pulse Surveys - Survey Customization - Science-based templates **Analytics** - Engagement tracking - KPI Tracking - Trends - Gamification **User Experience & Accessibility - Employee Communications** - Native Mobile Application - Branded Experience - Personalized Ux Experience - Audience Management & Creation **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Mobile** - Mobile Optimization **Platform Additional Functionality** - Employee Segmenting - Peer Recognition - Social Feedback Portal **Platform** - Integrations - Mobile - Adoption Insight - Auto-translation & multiple language management **Content Distribution - Employee Communications** - Newsfeed - Newsletter Engine - Multi-Channel Sharing **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Platform** - Multichannel Sharing - Forum - Integration - Content Distribution **Additional Features - Employee Communications** - Emergency Notifications - Analytics - Integrations **Agentic AI - Employee Advocacy** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Agentic AI - Employee Communications** - Cross-system Integration - Natural Language Interaction ## Top Haiilo Alternatives - [Sociabble](https://www.g2.com/products/sociabble/reviews) - 4.7/5.0 (400 reviews) - [DSMN8](https://www.g2.com/products/dsmn8/reviews) - 4.6/5.0 (1,125 reviews) - [Staffbase](https://www.g2.com/products/staffbase/reviews) - 4.6/5.0 (246 reviews)