SP
Personal Insurance advisor
Enterprise (> 1000 emp.)
"Guusto Makes Employee Recognition Fast, Easy, and Hassle-Free"
5/5
What do you like best about Guusto?

Guusto is very easy to use and has a simple, user-friendly interface that makes sending and redeeming rewards quick and convenient. I liked that gift cards can be sent instantly, which helps recognize employees and customers in a timely manner. The platform offers a good selection of reward options, giving recipients flexibility to choose what they prefer. Navigation is straightforward, and the process of creating, sending, and tracking rewards is efficient. I also appreciated that recipients do not need to create complicated accounts to redeem their rewards. Overall, Guusto provides a smooth and hassle-free experience that makes employee recognition and customer appreciation easy to manage. Review collected by and hosted on G2.com.

What do you dislike about Guusto?

While Guusto is easy to use, there are a few areas where it could be improved. The selection of available gift cards and reward options may be limited depending on the recipient's location, which can reduce flexibility for some users. Certain features and reporting tools could be more detailed, especially for organizations that want deeper insights into reward usage and employee engagement. The platform's customization options are somewhat basic, and additional branding capabilities would be helpful. Occasionally, it can take time to find specific settings or information within the dashboard. Overall, the platform works well, but expanded reward choices and enhanced administrative features would make the experience even better Review collected by and hosted on G2.com.

Response from Guusto Team of Guusto

Thank you so much for taking the time to share this โ€” it genuinely means a lot to the whole team! :)

It's great to hear that the instant sending and easy redemption are hitting the mark. That's exactly the experience we set out to build โ€” recognition that feels effortless for the person giving it and the person receiving it.

Your feedback on reward variety by location, reporting depth, and customization is really well-taken. These are areas we're actively working to improve, and honest input like yours helps us prioritize what matters most to the people using the platform every day.

Thanks again for being part of the Guusto community โ€” we're glad it's helping make recognition a little more meaningful at your organization! ๐Ÿ™Œ

See what 5891 reviewers think of Guusto

4.9 out of 5 ยท Verified reviews from real users

Read all reviews