G2

Alan M.

Senior Operations Manager

Recreational Facilities and Services

Mid-Market (51-1000 emp.)

10/13/2026

"Gusto Makes Payroll, Banking, and Multi-State Taxes Simple"

5/5

What do you like best about Gusto?

Gusto is fundamentally easier than most other payroll and direct deposit options I've used in the past.

For one, you get access to some very solid banking options - their transfer system is super easy, you get very solid interest rates on your deposits (if you choose to bank with them), and the paycheck splitter option is super easy!

Additionally, the W-2 management is super simple!

Finally, from an employer end, it's really easy to coordinate all of the unique (and very complicated) taxes and withholdings needed by the various states and local governments. Review collected by and hosted on G2.com.

What do you dislike about Gusto?

My only complaint about Gusto is a bit of a loophole in their W4 process. You can fill out a W4 via the App on your phone - but you *cannot* finalize it without signing into the web browser.

This has caused some issues with staff members' taxes later in the year (I even had the problem my first tax season), as it doesn't look like anything is wrong when you're in the app. I suppose an email nudge about needing to sign-off would be helpful! Review collected by and hosted on G2.com.

What problems is Gusto solving and how is that benefiting you?

The problem of having a very simple and effective all-in-one option for folks who need banking services and to get paid. I've worked for plenty of employers who just default to a prepaid Debit Card for payroll, and that's just a bit thin. Gusto allows your employees to *also* have a bank account for those deposits, and access to savings, budgeting tools, etc. It's really nice to see that level of care. Review collected by and hosted on G2.com.