
What I like best about Gusto is how easy it is to navigate, especially as an employee going through onboarding. I was able to set up direct deposit, complete my tax forms, upload documents, and review my pay information all in one place. The layout is straightforward and makes it easy to see what still needs to be completed. I also like being able to access and update my information myself instead of having to go through HR for every small change. Review collected by and hosted on G2.com.
One thing I dislike about Gusto is that some forms and settings are not always very intuitive to update. I had some confusion when changing my tax withholding information because certain fields did not update automatically, so I had to spend extra time figuring out what needed to be completed manually. Overall, it works well, but some processes could be clearer. Review collected by and hosted on G2.com.