
What I have noticed first was the step-by-step format works well introducing internal systems to new hires. Week-end tried to achieve this with a slide deck first and it never quite landed. The editor felt approachable even though I am not the technical person on the team. Week-end built an initial version for one audience, asked two colleagues to try it, and adjusted the order of the steps after seeing where they hesitated. It has been a practical rather than flashy win. Review collected by and hosted on G2.com.
Currently all my needs are satisfied and it covers a majority of our use cases and we are happy how it is so far Review collected by and hosted on G2.com.