# Guidebook Reviews **Vendor:** Guidebook **Category:** [Mobile Event Apps](https://www.g2.com/categories/mobile-event-apps) **Average Rating:** 4.4/5.0 **Total Reviews:** 367 ## About Guidebook Guidebook is a user-friendly, no-code mobile app and web platform built to power events, conferences, associations, campuses, and enterprises. With its intuitive drag-and-drop builder, organizations can create branded iOS, Android, and web experiences in just a few steps—no heavy IT lift required. Guidebook helps you manage schedules, registration, and ticketing; engage attendees with push notifications, interactive maps, and social feeds; and deliver a consistent branded experience across every touchpoint. Integrations with registration systems, CRMs, and marketing tools make it easy to connect your data, while real-time analytics help you measure engagement and prove ROI. In short, Guidebook puts you in complete control of the attendee experience—from registration through check-in, engagement, and follow-up—all within one seamless digital environment. ## Guidebook Pros & Cons **What users like:** - Users adore the **ease of use** of Guidebook, finding it simple to navigate and edit content seamlessly. (38 reviews) - Users praise the **easy setup** of Guidebook, enhancing event management and guest experiences effortlessly. (22 reviews) - Users value the **intuitive interface** of Guidebook, enhancing accessibility and convenience for seamless information retrieval. (20 reviews) - Users praise the **quick and helpful customer support** from Guidebook, enhancing their overall experience with the platform. (17 reviews) - Customizability (16 reviews) - Users value the **high level of customization** in Guidebook, enhancing event experiences with tailored content and features. (16 reviews) - Users love the **ease of use** of Guidebook, valuing its user-friendly design for seamless event management. (16 reviews) - Attendee Management (14 reviews) - Event Management (12 reviews) - Experience (12 reviews) **What users dislike:** - Users express concerns about the **expensive pricing** of Guidebook, seeking more affordable options for multiple events. (9 reviews) - Users find the **limited customization** options on Guidebook restrict their ability to tailor event details effectively. (7 reviews) - Users find Guidebook's **limited features** restrict customization and complicate event organization and participant interaction. (7 reviews) - Users express concerns over **pricing issues** , seeking more affordable options and flexible plans from Guidebook for their needs. (7 reviews) - Users experience a **challenging learning curve** with Guidebook, making setup and account creation somewhat tedious. (6 reviews) - Users find the **confusing processes** in Guidebook difficult, particularly due to lack of training and non-intuitive modules. (5 reviews) - Users find **event creation time-consuming** , leading to concerns about the app's overall value and pricing structure. (5 reviews) - Users find the **missing features** of Guidebook limit their editing options and event schedule visibility. (5 reviews) - Platform Limitations (5 reviews) - Time-Consuming (5 reviews) ## Guidebook Reviews ### 1. User-Friendly Handbook with Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Ewa M. | Admin officer, Enterprise (> 1000 emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Guidebook?** I like that Guidebook is extremely user-friendly, which makes it accessible and easy for both myself and the students who use it. The interface is intuitive, with clear and easily navigable tabs that provide a seamless experience in finding whatever information we need swiftly. I appreciate that all necessary information is consolidated in one place, making it convenient and efficient for our students to have all important content readily available when they arrive in Ireland. The clarity and organization of the platform stand out, as it simplifies the process of accessing and understanding the handbook, which is crucial for our students. **What do you dislike about Guidebook?** I notice a difference in the view between the phone and the desktop, which can be problematic. When I look at Guidebook on a laptop, the content appears very small on the large screen, making it difficult to interact with. Scrolling down is also an issue, as the layout seems awkward. This inconsistency and size of the displayed content could definitely be improved to make the experience more seamless across devices. **What problems is Guidebook solving and how is that benefiting you?** I use Guidebook to centralize important information for students in one user-friendly platform, making it easy to access and navigate essential details. **Official Response from Nathan Meyer:** > It's great to hear that Guidebook is making it easier for you to communicate with your students and have all the information in one place. We strive to continue providing a valuable platform for your needs. ### 2. Seamless Event Management and Outstanding Support with Guidebook **Rating:** 5.0/5.0 stars **Reviewed by:** McKenzie S. | Assistant Director of Admissions, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Guidebook?** Having our own app through Guidebook has allowed our campus event to flow smoother and make for a better guest experience. We use our app for all of our large-scale events and our daily campus visits to provide additional resources, such as academic flyers, dining options, and information about each session, in addition to the agenda, parking map, and campus map, all things we used to just attach to our emails. Guidebook has been very easy to implement in our office and integrate into our events . Our customer service representatives are always willing to hop on a call, or walk me through how to use certain features as well. **What do you dislike about Guidebook?** Honestly, there's nothing I currently dislike. I think anything I have had concerns about have had solutions either readily available or available should I upgrade our plan. **What problems is Guidebook solving and how is that benefiting you?** It solved the issue of needing to make last minute changes to the agenda, list of participating departments, or session locations. We used to have to wait to finalize the agenda until the day before due to outside parties' involvement in our events. Now if someone has to pull out of the event, we can easily just log in and remove them from the agenda or list of participants. ### 3. Meaningful Connections Thanks to Guidebook. **Rating:** 5.0/5.0 stars **Reviewed by:** JT F. | Senior Coordinator, Parent and Family Engagement, University of Georgia, Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2025 **What do you like best about Guidebook?** With an easy and intuitive interface, Guidebook allowed us to connect in a meaningful way with event attendees, using customizable menu pages, profiles, and notifications to convey event updates and ensure timely communication. **What do you dislike about Guidebook?** I honestly can't think of a downside to Guidebook right now, it has always worked for our needs and events. **What problems is Guidebook solving and how is that benefiting you?** Guidebook allowed us to share a 4-day event schedule to over 3,000 people with nothing more than a push of a button. It solved the problem of last minute schedule changes, the need to communicate changes in multiple places, and the possibility of reprinting or reposting schedules due to minor changes. The ease of scheduling, including walking directions and exact dates and times for attendees, made sure even those using it for the first time had an enjoyable experience. ### 4. Effortless Event Management with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel B. | Member at Large, Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2025 **What do you like best about Guidebook?** I recently used Guidebook for a conference with around 2,000 attendees. In the past, we had relied on something called Webex. My experience with Guidebook was very positive—it was affordable, straightforward to set up, and the customer service was excellent. I received significant support and communication while learning how to best populate our event app and enhance the user experience. **What do you dislike about Guidebook?** At this point, I don't have any clear dislikes. As I explore more features, I might come up with suggestions for improvements or additions. I would recommend getting familiar with guidebook as early as possible, since the sooner you do, the more features you'll be able to take advantage of. **What problems is Guidebook solving and how is that benefiting you?** Guidebook supplied both a guide and an app for our annual conference, which made it easier for attendees to connect with each other, find their way to different talks, and stay updated on important features and announcements related to the event. ### 5. User-Friendly Conference Management Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Keely P. | Communications Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2025 **What do you like best about Guidebook?** I really appreciate the ease and simplicity that Guidebook offers, both in creating and using apps. This ease of use is a stand-out feature for my company and myself. The platform is incredibly user-friendly, making the process of putting the app together straightforward, whether you're a user interacting with it or a creator building something new. It's super easy to use, which is invaluable for us. Additionally, Guidebook makes it uncomplicated to manage our conferences and larger events with clarity on the schedule and organization, which are crucial for effective event management. The initial setup of Guidebook was very straightforward as well, even for someone like me who doesn't have much experience creating apps. Overall, these attributes make it an efficient tool that delivers clear benefits to our team. **What do you dislike about Guidebook?** I find the process of creating new apps within Guidebook confusing at times. When attempting to create multiple apps throughout the year, particularly over multiple years, there's a lack of clarity and direction. This confusion is exacerbated by the issue that older branded apps don't seamlessly transition to new branded apps. For our users who have previously downloaded apps, the old apps still appear, which causes further confusion. **What problems is Guidebook solving and how is that benefiting you?** I use Guidebook to manage conferences and large events, providing clarity on schedules and organization, representing sponsors effectively, and granting franchisees easy access and management for attending events. ### 6. Great Agenda Visibility and Attendee Connections, but Costly for Small University Teams **Rating:** 3.5/5.0 stars **Reviewed by:** Michael H. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Guidebook?** ability to see the full agenda and connect with attendees even prior to the event. **What do you dislike about Guidebook?** The cost of using Guidebook for a small department at our university. As an event planner, I want to use Guidebook, but its cost is prohibitive. **What problems is Guidebook solving and how is that benefiting you?** Providing one platform to have an agenda, content, and ability to make real-time changes. ### 7. Visually Cohesive but Needs Enhanced Session Features **Rating:** 4.0/5.0 stars **Reviewed by:** Laurel J. **Reviewed Date:** November 13, 2025 **What do you like best about Guidebook?** I really appreciate Guidebook for how user-friendly and visually pleasing it is, which made it a hit at our Annual Conference. The user interface, along with the Builder, is intuitive and straightforward, allowing for easy editing and publishing. It centralizes all necessary information in one place, making it incredibly convenient. I loved how customizable Guidebook was, as it allowed us to incorporate our own branding elements, such as colors, which made the app look cohesive with our conference theme. Additionally, being able to link our website and social media like Instagram directly within Guidebook was highly beneficial, as it kept participants engaged within the app itself. The initial setup was notably easy and allowed us to align it seamlessly with our existing brand and conference requirements. Overall, Guidebook provided a cohesive, user-friendly, and aesthetically pleasing experience that was well-received by everyone at our event. **What do you dislike about Guidebook?** I found that the session upload feature on Guidebook was problematic. I couldn't include presenter information within the session details, which forced me to create separate features for introducing speakers. It would be beneficial if session uploads could include presenter bios, headshots, and more, directly linked from the session details. Additionally, I experienced difficulties fitting session details into Guidebook's template, as it often caused errors during uploads. Also, I would appreciate having multiple templates suited for different types of events, offering more flexibility in design and content entry. Furthermore, I noticed the connect feature for participant interaction could be improved, and there was no social wall for attendees to share posts in a visible timeline. Lastly, the inability to edit the Guidebook upload template restricted our customization options. **What problems is Guidebook solving and how is that benefiting you?** Guidebook consolidates all information in one place, simplifies editing and publishing, enables easy communication, and features an intuitive interface. It looks appealing and aligns with our branding, enhancing the conference experience. ### 8. Intuitive, Reliable, and Excellent Support for Conference Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2025 **What do you like best about Guidebook?** I use Guidebook for the onsite app for a conference of about 500 executives, and overall it’s been a great tool. The platform is very intuitive on the backend, and setting everything up and making quick updates is easy and painless. Attendees all seemed to access and download it easily as well, which is very helpful when dealing with so many people. The customer service is also excellent -- very friendly, very helpful, and very fast to reply or resolve issues or questions. Overall I would recommend this tool as it is reliable and user-friendly from both sides. **What do you dislike about Guidebook?** My only real critique is that the reporting and analytics features could be a bit better. It doesn’t provide quite as deep a look at the user activity/engagement as some other apps I have used, and exporting full reports post-event can be a bit cumbersome. **What problems is Guidebook solving and how is that benefiting you?** Having an app like Guidebook makes it so much easier to keep attendees informed and updated. Having everything in one place is so helpful, and also being able to instantly change or make updates is great....if there is a last minute change to speakers, sessions, activities, locations, etc it is quick and easy to make those updates and helps to cut down on questions and confusion onsite. It also helped us to decrease print costs, as we uploaded a digital copy of the conference magazine right to the app, rather than having copies printed for every attendee. ### 9. Essential Tool for Seamless Conference Planning **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2024 **What do you like best about Guidebook?** I like how easy it is to navigate Guidebook, which significantly enhances user experience by making it straightforward to find information and manage tasks. I also appreciate that Guidebook allows us to keep all conference attendees on the same page, ensuring everyone has consistent information throughout the event. The real-time update feature is incredibly beneficial, as it allows us to make edits and updates on the schedule instantly, which keeps the information accurate and up-to-date at all times. We've been using Guidebook for quite some time and have found it invaluable in building upon different modules for our conferences, showcasing its adaptability and versatility in addressing our needs over the years. The ease with which we were able to integrate Guidebook into our processes and transition from paper schedules to a fully electronic system has been immensely helpful, indicating its seamless integration capability. **What do you dislike about Guidebook?** I wish Guidebook could incorporate its schedule into other tools like Microsoft Outlook or Google Calendar, which would enhance its functionality and integration into my daily workflow. **What problems is Guidebook solving and how is that benefiting you?** I use Guidebook for conference planning to keep attendees aligned and informed. It allows real-time schedule updates, making the planning process efficient and ensuring everyone is on the same page effortlessly. ### 10. Effortless Session Management, Needs Multi-Day Feature **Rating:** 3.5/5.0 stars **Reviewed by:** Matt H. **Reviewed Date:** November 07, 2025 **What do you like best about Guidebook?** I really appreciate how Guidebook helps me coordinate with all the attendees for sessions, providing a central hub for them to access assets and resources for their sessions. The feature that allows attendees to sign up for sessions themselves is particularly beneficial, as it significantly alleviates the need for me to coordinate their sessions with their availability, ultimately saving me a great deal of time. Additionally, I found the initial setup of Guidebook to be fairly easy, with the sandbox feature allowing me to thoroughly explore functionalities and simulate the user experience from an attendee's perspective. This made the transition smooth and offered a better understanding of how attendees would interact with Guidebook. **What do you dislike about Guidebook?** I find the lack of a feature to manage sessions over multiple days with specific times challenging. It would be beneficial if, when someone signs up for a session on a particular day, it automatically adjusts the overall session capacity. For example, if a session has 100 spots over 3 days at different times, and someone signs up for a spot on the last day, the system should reduce the maximum capacity of the entire session to 99. **What problems is Guidebook solving and how is that benefiting you?** I use Guidebook to coordinate attendee sessions, providing a central hub for assets. It saves time as attendees self-sign and syncs sessions with their availability, improving efficiency. ## Guidebook Discussions - [What is Guidebook used for?](https://www.g2.com/discussions/guidebook-what-is-guidebook-used-for) - 1 comment - [What does Guidebook do?](https://www.g2.com/discussions/what-does-guidebook-do) - 2 comments - [How do I make an app for an event?](https://www.g2.com/discussions/how-do-i-make-an-app-for-an-event) - 1 comment - [How much does guidebook cost?](https://www.g2.com/discussions/how-much-does-guidebook-cost) - 1 comment - [What is guidebook used for?](https://www.g2.com/discussions/what-is-guidebook-used-for) - 1 comment - [View Guidebook pricing details and edition comparison](https://www.g2.com/products/guidebook/reviews/guidebook-review-7038759?section=pricing&secure%5Bexpires_at%5D=2026-05-29+11%3A35%3A03+-0500&secure%5Bsession_id%5D=366da49e-cb95-4931-9a6b-78ed2a1a3175&secure%5Btoken%5D=b4b854ddae1fa418965e7f389030a58e4646085de3e83c3d6fc3478ba753be86&format=llm_user) ## Guidebook Integrations - [Cvent Attendee Hub](https://www.g2.com/products/cvent-attendee-hub/reviews) - [Eventbrite](https://www.g2.com/products/eventbrite/reviews) - [Expo Pass](https://www.g2.com/products/expo-pass/reviews) - [Marketo-Based Systems for Growth-Driven Marketing & Sales Teams](https://www.g2.com/products/marketo-based-systems-for-growth-driven-marketing-sales-teams/reviews) - [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews) - [Open API Documentation for Confluence](https://www.g2.com/products/open-api-documentation-for-confluence/reviews) - [Splash](https://www.g2.com/products/splash/reviews) - [Stova (Formerly Meetingplay & Aventri)](https://www.g2.com/products/stova-formerly-meetingplay-aventri/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Guidebook Features **Marketing and Communications** - Lead generation and retrieval - Social media promotion - Event website creation - Email customization - Contact list management **Event Networking** - Meeting Scheduling - Integration / APIs - Virtual Networking - Communication Tools - Attendee Profiles **Agentic AI - Mobile Event Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Agentic AI - Event Planning** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making **Attendee Engagement** - Social media integrations - Attendee networking - Attendee surveys-attendee engagement **Event Intelligence** - Meeting Reports - Prospect Intelligence - Lead Capture **Registration** - Event creation - User registration process - Mobile check-in **Attendee Engagement** - Event agendas and schedules - Floor plans / maps - Social media integrations - Attendee networking - Attendee surveys **Agentic AI - Event Networking and Matchmaking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation **Agentic AI - Event Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Guidebook Alternatives - [EventMobi](https://www.g2.com/products/eventmobi/reviews) - 4.6/5.0 (215 reviews) - [Whova](https://www.g2.com/products/whova/reviews) - 4.8/5.0 (1,526 reviews) - [Webex Events & Webinars](https://www.g2.com/products/webex-events-webinars/reviews) - 4.6/5.0 (1,056 reviews)