* Customer Support: both pre-acquisition and after epicor the customer service team has stayed the same and been very helpful. They both solve your problems and teach

* Setup/Features: I think it's the easiest business intelligence platform to use. Quick to get from a question to a proof of concept

* They're very receptive to feature suggestions Review collected by and hosted on G2.com.

* With the ease of use the tradeoff is that it's not as intuitive to generate more advanced calculations inside of the charts (e.g. create a forecast trend line). So it's not for those that need very advanced analysis

* When the GUI doesn't seem to be the solution to achieve what you need, inevitably you'll need to use SQL. This is less of a pain than it used to be but you should be prepared to incorporate (or ask AI)

* The data table will preview 300 rows when you are building a metric. I realize this is likely for performance but I'd love the option to see more entries. I have to work around by exporting out the data to a spreadsheet.

* No natural language / AI layer of building metrics (I'm sure this is in the works) Review collected by and hosted on G2.com.