You can set it up to be as simple or as advanced as you’d like, which is really helpful. I also appreciate having previews of how the texts and emails will look, since I like to double-check every automation before it goes out.
The UI is easy to navigate, and I like that there are different levels of onboarding. We chose to waive onboarding because we’re a small team and we’re not setting up anything too complicated.
I do wish there were phone support for people like my boss, who aren’t as tech-savvy and prefer speaking to a person. That said, I’ve found their email support to be quick, helpful, and thorough enough that it hasn’t been an issue for me. Review collected by and hosted on G2.com.
I wish there were a way to test automations by creating fake events. I can test them by scheduling something through the booking link, but I don’t want to confuse my boss or make him think a real event has actually been scheduled. Review collected by and hosted on G2.com.