G2

Verified User in Primary/Secondary Education

Mid-Market (51-1000 emp.)

6/9/2021

"Greenrope has been an amazing CRM. Great customer service, amazing addition to the department."

5/5

What do you like best about GreenRope?

The "there is always a way" mentality each and every time I reach out for customer service. Someone is always back to me with a solution within 24 hours, or instantly! Their ability to walk me through what I need is easy to understand and efficient. Review collected by and hosted on G2.com.

What do you dislike about GreenRope?

The data exporting options could be improved. When exporting data from surveys, I spend a lot of time restructuring it into a usable format. If there were options on how to display data when exporting in terms of the questions or person submitting, it would be much more user friendly. I sometimes use Google Forms instead because of the export and analyzing features it has. Review collected by and hosted on G2.com.

What problems is GreenRope solving and how is that benefiting you?

Effective communication with customers. Tracking data and sending personalized messages has increased our customer service rating and attracted more people to our organization. In the past, the department did not have an effective way of keeping track of interested parties. Greenrope allowed us to create systems that keep our customers happy without spending an inordinate amount of time to do so. Review collected by and hosted on G2.com.