G2

DG

Dan G.

Head of People

Small-Business (50 or fewer emp.)

5/14/2026

"Modern, Highly Customizable ATS Backed by Excellent Support"

4.5/5

What do you like best about Greenhouse?

The design is modern and the ability to customize nearly anything is fantastic. Their support team is excellent. I've been using their product for over a decade and they've continue to refine and update their core products while still staying true to what an ATS needs to do. Review collected by and hosted on G2.com.

What do you dislike about Greenhouse?

While there is very little that I actually dislike about Greenhouse, the potential for customization is a doubled-edged sword. It can feel overwhelming to set up email templates, offer letter templates, rules, approval queues, etc.

It is a great product but customers should have someone dedicated to is administration as it can be a lot for one person to handle as part of their other jobs. Review collected by and hosted on G2.com.

What problems is Greenhouse solving and how is that benefiting you?

Greenhouse is great at allowing us to review candidates in a logical way, especially by providing custom application questions that introduce the right amount of friction into the application process. We want to have as many qualified applicants as possible, but also want to make sure their skills are relevant to the role. The ability to capture custom information in applications helps up achieve this. Review collected by and hosted on G2.com.