Siddharth S.
SS
IT - Senior executive
Mid-Market (51-1000 emp.)
"Turning Tech Triage into Seamless Triumph"
4.5/5
What do you like best about Graviton?

Graviton feels less like a tool and more like a silent co-pilot — one that understands our messy back-end realities. I’ve seen systems that break the moment you ask them to scale or integrate. Graviton? It absorbs complexity like a sponge. What I love most is the logical separation of layers — frontend for ops, mid-layer for business rules, and a solid backend for data integrity. It means when a ticket lands in my queue, I'm not untangling spaghetti code or chasing ghosts in the system. Review collected by and hosted on G2.com.

What do you dislike about Graviton?

The only downside — and this is nitpicking — is the learning curve for their custom rule engine. It’s powerful, yes, but it takes a bit of mental rewiring if you’re coming from monolithic platforms. The UI doesn’t always communicate rule dependencies well, especially when you’re dealing with edge-case loan products. Also, for advanced users, we’d love more CLI access or webhook sandboxing for testing custom integrations. Right now, the dev-to-prod pipeline still needs coordination with team. Review collected by and hosted on G2.com.

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4.9 out of 5 · Verified reviews from real users

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