
Their engineering team pulled off a complex, multi-location deployment across eight premier resort properties on an aggressive three-month timeline. They delivered a highly responsive full-stack architecture built with React.js, Node.js, and PostgreSQL. By implementing a strongly typed GraphQL API layer, they eliminated data over-fetching at our retail terminals and event booths. They also integrated OpenAI's GPT API and LangChain workflows into an automated WhatsApp customer-intake framework, which streamlined our guest data ingestion end to end. Review collected by and hosted on G2.com.
There was very little to criticize about their execution overall. The only meaningful friction on the project came from the technical limitations of our legacy hospitality software, Micros-Fidelio. Trying to integrate custom GraphQL middleware with such a rigid legacy environment created complicated data-synchronization bottlenecks. Even so, Granton’s team navigated these constraints smoothly, building a custom platform that allowed us to phase out the legacy system entirely while still keeping to a disciplined deployment timeline. Review collected by and hosted on G2.com.