
The workflows are easy to follow, which is especially helpful for organizations implementing an eQMS for the first time. Implementation is straightforward, and adoption tends to be fairly quick. Review collected by and hosted on G2.com.
One thing I’d really like to see is support for multisite installations where the information is truly site-specific, and coordinators receive only the tasks for their own site. Right now, the only way I’ve found to manage this is by creating site-level nomenclature—for example, using document types with prefixes that identify a document’s site. In practice, though, those prefixes end up being treated like additional document types rather than providing real, facility-specific separation. As a result, admin tasks still get sent to all coordinators, and they have to manually sift through the full pool of tasks to figure out what actually applies to them. Review collected by and hosted on G2.com.