G2

Krish P.

Web Development Intern

Computer Software

Enterprise (> 1000 emp.)

9/10/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Important for monitoring our web stats, and updates to our dashboard versions can be problematic."

4.5/5

What do you like best about Grafana Labs?

Responsible for infrastructure and deployment of Web apps. Traffic drops Real Time Monitoring, Server Health Monitoring and Custom Application logs monitoring are achieved using Grafana. It's connected primarily to Prometheus and our AWS CloudWatch data to monitor all from a single browser tab.What's great is you don't need to create things from scratch very often. Of course if I require a dashboard for our Nginx servers or Node backend, with an easy way to grab a community dashboard ID, then whip that thing in and customize the panel names to my own ones. Did not interfere with a high-resolution dataset anymore, and didn't colorkill the browser like our old monitoring tools did. I really appreciate the ability of putting annotations onto the graphs as well. Doing a push for new web hotfixes, that exact time will be marked on the graph, allowing us to be 100% certain if that time and push resulted in a rise in CPU or API errors. At any rate, when you're looking at metrics all day long, the native dark mode feature is a boon. Review collected by and hosted on G2.com.

What do you dislike about Grafana Labs?

Offices with a medium size can get quite messy when it comes to dashboards. Users overwrite each other's panels by accident as built-in version history can be difficult to use. You'd need to export every dashboard as a JSON file, push that file to a Git repo, if you want to do a proper version control, which is yet another painstaking step to take. Moreover, there is always a chance of community developed third party plugins breaking when Grafana has a major release. It's only until an incident occurs that you begin to see the data in a specific visual panel that will not display correctly. Review collected by and hosted on G2.com.

What problems is Grafana Labs solving and how is that benefiting you?

Recently, there had been two separate platforms for monitoring log files from the web and performance of the servers. The website was slow and we had to spend valuable minutes trying to work out which login to use. Few weeks back, there was an issue we encountered that a bad frontend deployment was causing a slow issue with a memory leak on our backend servers. As we were able to place our error logs for the web app, and our memory usage graph, on the same screen with Grafana, we saw the trend right away. We have begun rolling back the deployment under a minute before customers could observe the lag. Review collected by and hosted on G2.com.