
It helps us automate customer feedback and manage customer relationships. I like how easy it is to use and that it allows us to reach out to past customers for additional feedback. The reports are also helpful. It is linked with all the major review sites that we use like Yelp, Google+, and FourSquare. Review collected by and hosted on G2.com.
It would be helpful to have more real-time support available to troubleshoot issues. Review collected by and hosted on G2.com.

Thank you for this wonderful review, Leah! It's great to hear that you're getting full use of the funnel and tracking the performance in your reporting. I'll let the support team know that you appreciate them.