The native Google Administrator site has improved over the years, but tools like gPanel still make tasks easier thanks to their thoughtfully designed interface, which integrates seamlessly with Google's API. As a school, I appreciate that they offer competitive pricing and do not upcharge or try to sell additional services. This approach allows me to fully assess and purchase only what I need to meet my organization's requirements. Their customer support is stellar. We switched to them as preferred Google Partner because of the smooth implementation. Review collected by and hosted on G2.com.

There are two aspects that I find lacking and wish were improved. First, while I appreciate the simplicity of the interface, it can sometimes be unclear what each tool is intended for. Although it's not difficult to click on the help section and read more, I feel the process could be more intuitive. For example, with a tool named "Drive Sweep," it's not immediately obvious whether it finds duplicates, checks permissions, or serves another purpose. Navigating through the options takes extra time, and I believe this could be streamlined. Second, I would like to see either a partnership or an integrated solution for Google Drive Backups. I think there is a real opportunity here, and I wish this feature were available. Review collected by and hosted on G2.com.