G2

Casey W.

Specialist, Professional Development

Small-Business (50 or fewer emp.)

9/15/2022

"Good for training, but limited trainee interactivity"

4/5

What do you like best about GoTo Training?

GoToTraining was our primary webinar software prior to and at the beginning of the COVID-19 pandemic. What I liked most was how relatively user-friendly it was, generally speaking, but specifically the control that administrators had OVER the training was very robust. This product is designed to have a captive audience, and without much call-and-response from the audience or open forum Q&A, unless utilizing the chat. I also appreciated how simple but direct the attendee reports were. The formatting was easy to read, and did not require much editing for archival purposes. Review collected by and hosted on G2.com.

What do you dislike about GoTo Training?

This is designed for a captive audience. So for my organization, we used this as a way for distance-learners to effectively "stream in" and view a live class. Students at that time were not appearing on camera or miked, so any questions from students attending were sending questions along through the chat. Once COVID-19 hit us and we were forced to move to virtual classes, we found this to be ineffective and severely limiting, especially for classes that covered material needed to obtain a license, as those are intended to involve a lot of interaction both face-to-face and audibly. GTT was limited in this sense as no more than five attendees (including the presenter) could appear on camera. So while I can wholeheartedly recommend GoToTraining, I will just add the caveat that one should know *what* they are looking for in a virtual meeting software before implementing. Review collected by and hosted on G2.com.

What problems is GoTo Training solving and how is that benefiting you?

When we used GoToTraining, it helped solve the issue of students that were licensed in our state but not permanently located here, so they could attend classes that we did not offer in other formats. They could gain knowledge unique to those classes they may not have gotten elsewhere. One specific anecdote I still vividly remember is that one of our virtual students was almost 8 months pregnant. Traveling from the suburbs to our downtown office classrooms was not conducive for her, and by not having to travel to be in person for this class, she fulfilled the educational requirements for her license without sacrificing physical comfort, given the stage of her pregnancy. Review collected by and hosted on G2.com.