--- title: Google Vault Reviews meta_title: 'Google Vault Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 48 reviews by the users' company size, role or industry to find out how Google Vault works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 48 scale: '5' date_modified: '2026-07-12' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Google Vault Reviews **Vendor:** Google **Category:** [Enterprise Information Archiving Software](https://www.g2.com/categories/enterprise-information-archiving) **Average Rating:** 4.3/5.0 **Total Reviews:** 48 ## About Google Vault Google Vault is a solution designed to allow users to retain, hold, search, and export data to support their organizations archiving and eDiscovery needs. ## Google Vault Reviews ### 1. Our company benefits from google vault retaining the files even if users are deleted. **Rating:** 5.0/5.0 stars **Reviewed by:** Jairel T. | IT Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2024 **What do you like best about Google Vault?** The Google Vault helps a lot in my organization in retaining the files even if users are deleted. In case of an investigation, I can able to retrieve the data without informing the current user. **What do you dislike about Google Vault?** The only dislike with Google Vault upon investigation from emails sent is not organized. **What problems is Google Vault solving and how is that benefiting you?** Accurate information during investigations if users deny some issue. ### 2. Comprehensive Enterprise Information Archiving Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2024 **What do you like best about Google Vault?** My overall experience with Google Vault has been positive. It has proven to be a reliable and effective solution for archiving and managing enterprise information. The robust features, user-friendly interface, and strong security measures make it a valuable asset for organizations seeking a comprehensive archiving solution. **What do you dislike about Google Vault?** While the service is robust, the pricing structure may be a bit on the higher side for smaller businesses or organizations with budget constraints. Although the interface is user-friendly, there might be a learning curve for administrators who are new to the system. More comprehensive training materials could be beneficial. **What problems is Google Vault solving and how is that benefiting you?** Google Vault to businesses that prioritize a secure, user-friendly, and integrated archiving solution. It's particularly well-suited for organizations already using Google Workspace. ### 3. Comprehensive Data Management and eDiscovery Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Raakulan K. | Engineering Trainee, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2023 **What do you like best about Google Vault?** Google Vault has become an indispensable asset for our organization's data management and compliance needs. Its seamless integration with G Suite makes archiving effortless, while its powerful search capabilities ensure we can locate specific information quickly. The secure and reliable environment provides peace of mind, and the cost-effectiveness of the solution makes it a top choice for eDiscovery. Highly recommended. **What do you dislike about Google Vault?** While Google Vault offers an overall positive experience, the initial learning curve for those unfamiliar with eDiscovery tools can be a minor challenge. However, Google's support documentation and resources help overcome this. Aside from that, there are no significant dislikes, as the benefits and features outweigh any minor drawbacks. **What problems is Google Vault solving and how is that benefiting you?** Google Vault helps businesses retain and archive critical data, including emails, chats, and documents, which is essential for regulatory compliance and legal requirements. Also, centralized data management within Google Vault simplifies data governance and minimizes the risk of data loss or accidental deletion. ### 4. Good for Data Retention , Search and Export **Rating:** 4.5/5.0 stars **Reviewed by:** Anil C. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2023 **What do you like best about Google Vault?** Google Vault provides very good Data retention search and Exporl like Google Drive and email **What do you dislike about Google Vault?** There is no such dislike that i really see. **What problems is Google Vault solving and how is that benefiting you?** Vault is user-full for data backup like email in PST and Drive backup also for exit employ ### 5. Ease of Use - Highly Integrated with Google Services **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** January 15, 2024 **What do you like best about Google Vault?** The best thing about Google Vault is that it's easy to store stuff from other gogle applications. I have personally used it to store Analytics info and a few Gmail items, and it's very convenient **What do you dislike about Google Vault?** If we do not continue the service, our data is lost. I'd want google to enforce retention rules even when payment is due **What problems is Google Vault solving and how is that benefiting you?** Vault helps me easily store and retrieve my gmail items. ### 6. Good in subtle **Rating:** 3.0/5.0 stars **Reviewed by:** Shubham U. | Associate Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** January 16, 2024 **What do you like best about Google Vault?** Security and authentication ease , and can be easily sync with other credentials **What do you dislike about Google Vault?** Third party data sharing which may be counterproductive in long term **What problems is Google Vault solving and how is that benefiting you?** One stop solution ### 7. Value for your data **Rating:** 4.5/5.0 stars **Reviewed by:** Abhilasha s. | Technical recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2023 **What do you like best about Google Vault?** - External Storage congurance - Multiple Format Bankroll - Long-term data retention - Easy to upgrade - Secure and easy to access **What do you dislike about Google Vault?** It only achieves the mails from the inbox and can not achieve the mail which goes into the spam folder. **What problems is Google Vault solving and how is that benefiting you?** It helps us to backup our chat and to export the data. ### 8. It's like google for your internal files/emails etc. **Rating:** 5.0/5.0 stars **Reviewed by:** Erik A. | IT manager, Primary/Secondary Education, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2022 **What do you like best about Google Vault?** You are able to customize queries based on individual accounts, OUs, or all. **What do you dislike about Google Vault?** So far there is nothing that we dislike about this tool. **What problems is Google Vault solving and how is that benefiting you?** One of the best things this helps with is lost emails, also lost files in google drive. ### 9. Great Archive Tool, Good Search Tool, Mediocre Export Tool **Rating:** 3.5/5.0 stars **Reviewed by:** Jason R. | Chief Information Officer, Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2022 **What do you like best about Google Vault?** Google Vault makes archiving Gmail easy and managable. We use it to reliably archive all our email, chat and Google Drive. As a Google Workspace administistrator it easily integrates with our environment. **What do you dislike about Google Vault?** Google Vault is an excellent archive but not a great search tool. It lacks some very basic features and functionality like deduplication. It is also challenging to export individual chat conversations and some documents. **What problems is Google Vault solving and how is that benefiting you?** It is an inexpensive tool with no restrictions on size or space of storage. We have benefitted from being able to reliably store emails for an indefinite period of time. ### 10. Google Vault is a Critical Must-Have For Your Business **Rating:** 5.0/5.0 stars **Reviewed by:** Lourdes M. | Digital Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2021 **What do you like best about Google Vault?** As a Google Admin, I've used Google Vault on many occasions. If your business (or an individual) needs to quickly find strings of emails based on a set of criteria - for example, searching for all emails sent to a specific person from a particular email address, etc. - or in case of any mediation or litigation issues, learning how to use Google Vault and ensuring that you can easily access it if ever needed is critical for the health of your organization. If you haven't upgraded your Google Workspace account to include this feature - make sure to double-check if you can access Vault, and if it is an upgrade (i.e. from a basic to a business account) feature, I would HIGHLY recommend adding it. **What do you dislike about Google Vault?** In addition to all of the several forms of data the Vault .zip files download, a full PDF download of the conversations and attachments would be helpful. I have to then use a paid third party service as a Chrome Extension to compress the documents into a easily read PDF file. This one improvement would be phenomenal. It is easy to use when you know what parameters to set - this would be my one observation. If I haven't used Google Vault in a few months and I come back to it, I typically have to search a support document or chat with a Workplace tech to make sure the string I want to search is entered correctly. Otherwise - this is a very simple and easy-to-use tool. **Recommendations to others considering Google Vault:** If this is your first time using Google Vault and you're not extremely savvy on Google Workplace, I highly recommend logging into your admin account and contact via phone call a Google Workspace support representative who will guide you through the entire process and can even create a virtual Hangout to help you on your end. **What problems is Google Vault solving and how is that benefiting you?** Due to the pandemic, my clients have had a number of reasons to use Vault - asset protection, internal cybersecurity processes, and during legal mediation or civil litigation cases involving subpoenaed documents. ## Google Vault Discussions - [Is Google Vault free for education?](https://www.g2.com/discussions/is-google-vault-free-for-education) - 1 comment - [How do I access Google Vault?](https://www.g2.com/discussions/how-do-i-access-google-vault) - 1 comment - [View Google Vault pricing details and edition comparison](https://www.g2.com/products/google-vault/reviews/google-vault-review-4848220?section=pricing&secure%5Bexpires_at%5D=2026-07-13+20%3A14%3A47+-0500&secure%5Bsession_id%5D=3e609578-944c-4271-994b-93e8379bce90&secure%5Btoken%5D=453f4d15a38d5e2d1d06a1d151c28f9736dc193299a4f6dc7943be784c590ed4&format=llm_user) ## Top Google Vault Alternatives - [Pagefreezer](https://www.g2.com/products/pagefreezer/reviews) - 4.5/5.0 (34 reviews) - [CrashPlan Platform](https://www.g2.com/products/crashplan-platform/reviews) - 4.9/5.0 (257 reviews) - [Global Relay](https://www.g2.com/products/global-relay/reviews) - 3.7/5.0 (16 reviews)