G2

Verified User in Logistics and Supply Chain

Mid-Market (51-1000 emp.)

2/10/2025

"Google Are Good at the Optimization Game"

4/5

What do you like best about Google Routes?

It is an efficient and scalable routing solution. It performs very well at precise and dynamic route planning. Real-time traffic data is very accurate. It can dynamically reroute based on changing traffic conditions and unforeseen obstacles. API is very flexible. Review collected by and hosted on G2.com.

What do you dislike about Google Routes?

Implementation can be challenging if you do not have the IT skills in-house. It becomes pricey when you are running a large operation with long routes. Review collected by and hosted on G2.com.

What problems is Google Routes solving and how is that benefiting you?

I helped a client implement Google Routes for a fleet of 70 vehicles and an average of 2,000 daily deliveries. Before integrating Google Routes, the company relied on another vendor whose routing algorithms lacked real-time traffic adaptability, leading to frequent delays. The previous system required manual intervention for route adjustments, often causing dispatch bottlenecks and less than optimal vehicle utilization averaging less than 70%. Additionally, the legacy platform struggled with performance and scalability during high seasons. With Google Routes, we have automated and optimized route planning, significantly reducing dispatch times and improving on-time delivery rates. The system’s real-time traffic updates allow for dynamic rerouting and minimizing delays. The API integrations with the client’s existing order management system took some time (6+ months) but the end result was worth it - a 20% improvement in overall delivery efficiency. Review collected by and hosted on G2.com.