G2

Monet A.

Corporate HR Manager

Enterprise (> 1000 emp.)

10/5/2026

"User-Friendly, Glitch-Free goHappy with Outstanding Account Support"

5/5

What do you like best about goHappy?

goHappy is extremely user friendly without much or any training. The text feature is pointed and gets messages to front line workers quickly and efficiently. The system performs extremely well and I never have glitches. Custom surveys has been exceptionally helpful for our team as it eliminated an extremely manual and laborious task. goHappy integrated well with our HRIS, ADP, and regularly syncs without issues. Pricing for the number of feature we have is beyond a good deal; our ROI has paid for itself a few times over. But the best part of goHappy is the account manager, Kevin Berry, assigned to our account. He is extremely knowledgeable, swift to respond to emails or phone calls, and will take something I think of in my brain and make it come to life. I especially appreciate not having to call and be transferred a bunch of times to reach the person I am trying to contact; you get helpful human interaction immediately. He is honestly the best account manager I have ever had over 22 years in HR! Review collected by and hosted on G2.com.

What do you dislike about goHappy?

There is nothing I dislike about goHappy. Review collected by and hosted on G2.com.

What problems is goHappy solving and how is that benefiting you?

Eliminated the burden of managing hundreds of employee call out/tardy phone calls and voicemails. We not have a text flow that employees use to let us know they will not be in or will be late. This has eliminated headcount and hours spent on this task. We also implemented our service awards via a text vs the paper cards we were using that many weren't redeeming. We not have a significantly higher redeemed count than we've ever had. We've also used surveys to get insight into transportation types for employees so we could identify opportunities to support them given the rising cost of gas. Review collected by and hosted on G2.com.