VV
Mid-Market (51-1000 emp.)
"Seamless Feedback with Excellent Support"
5/5
What do you like best about goHappy?

I appreciate that goHappy communicates with our team in a way that makes sense for them, so they don't have to log into anything. It's seamless and usable without any hassle. This has dramatically increased the amount of feedback we receive and can act on. I also value how goHappy provides our leaders with actionable data to improve their leadership actions, which results in a better experience for our employees, stronger engagement, and ultimately lower turnover. The auto-firing of messages and surveys without human intervention allows us to gather feedback at relevant times throughout a team member's lifecycle. The ease of the initial setup was impressive as they were very clear about what needed to be done and ready each step of the way. Their customer service is top-notch. Review collected by and hosted on G2.com.

What do you dislike about goHappy?

I wish there was a better tie in with our HRIS system to keep a record of the kind of feedback that employees share over time. That way it's easier for us to see how they've rated us over time and if they ever presented any issues. Review collected by and hosted on G2.com.

Response from Jason Deitz of goHappy

Vanessa, thank you so much for taking the time to share this- it really made our day! Hearing that your team is receiving feedback at the right moments throughout their lifecycle, and that your leaders now have actionable data to drive better outcomes, is exactly what we love to hear.

Thanks for your note about a view of employee feedback over time feeding into your HRIS. We'll make sure this gets to the right people on our team.

Thanks again for being a goHappy customer and for supporting us on G2. 🧡

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