G2

Pete N.

Founder and CEO

Computer Software

Small-Business (50 or fewer emp.)

6/2/2020

"GoCardless+Xero reduced friction and costs in our business, and made our clients happier too!"

4.5/5

What do you like best about GoCardless?

We love that GoCardless seamlessly collects payment on the due dates for all Xero invoices in AUD, USD, EUR and GBP. Review collected by and hosted on G2.com.

What do you dislike about GoCardless?

The GoCardless integration with Xero is "almost" seamless. As we learned that the GoCardless cannot create a matching entry in Xero for the daily bank deposits, so we have to manually reconcile those each month and trust that they are right. That is still significantly better than what we had to do manually before. Also if a client needs to change their address or bank details, we manually must edit or delete their existing mandate and send them a link to create a new one. That process could be better automated for self-service. Review collected by and hosted on G2.com.

Recommendations to others considering GoCardless:

If you use Stripe today to auto-bill customers on subscription - take a good look at GoCardless + Xero + TransferWise Review collected by and hosted on G2.com.

What problems is GoCardless solving and how is that benefiting you?

We no longer have to manually manage process subscriptions that were previously on Stripe. The fees on international payments are reduced and as GC can deposit funds into our relevant currency in TransferWise, it means we do not get hit with unwanted currency conversion as we did with Stripe. Finally, especially in the USA where clients are used to paying with cards but not ACH, this makes it seamless and painless for them and they do not have to pay any bank ACH fees. Review collected by and hosted on G2.com.